RTO Glossary of Terms





*Denotes a mandatory field
ActiveThe record is available administration and operational use
User AccessUser access is defined by the super user and not all user have the same access in the TMS
ANZSCOAustralian and New Zealand Standard Classification of Occupations
ANZSICAustralian and New Zealand Standard Industrial Classification
AQISAustralian Quality Indicator Service
AQTFAustralian Quality Training Framework
ArchiveRecords which are backed up and hidden from operational use
ASCOAustralian Standard Classification of Occupation
ASQAStandards for NVR Registered Training Organisations

An essential mechanism for the regulation of vocational education and training (VET) is the national standards against which applicants/RTOs are assessed. Prior to the establishment of the national VET regulator, ASQA, the standards that applied to an RTO’s or applicant’s registration were found within the Australian Quality Training Framework (AQTF).


AVETMISSAustralian Vocational Education and Training Management Information Statistical Standard
Bulk ActionsAn action performed on multiple records as the same time
CacheStored in temporary memory in a browser
CategoryA category is a way to group courses and enable simple search functionality. A category can be seen as an industry sector, e.g. Finance. All finance related courses should be listed under this category.
Certificate No.Certificate Number is generated for every AQF certificate issue (Statement of Attainment, Qualification Certificate and Record of Achievement) as a unique identification. Certificate Number does not change when a certificate is being reprinted.
Child programA training program which has another training program as its parent.
Control No.Control Number is generated in the system for every Non Accredited Certificate issue. Admin User can hide the Control No from the Certificate Template in the Template Editor if it is not necessary to be displayed on the certificate print.
Concurrent UsersA software license that is based on the number of simultaneous users accessing the program. It typically deals with software running in the server where users connect via the network. This license is used for SCORM eLearning in the TMS.
CourseThere are 3 types of courses in BluegemEXPLORE®

Certificate Course – A traditional course in which the completion of the course leads to a certification or the completion of single or multiple course units leads to a certification (eLearning courses containing UOCs are classified as Certificate courses).

Short Course – delivered over a short period of time, and does not usually contain any units of competency.

eLearning Short Course – delivered and assessed over the Internet. It is usually used for non-accredited courses such as Inductions and pre-assessments. This course type cannot contain any Units and is designed as to host a standalone courses. If the course contains a single or multiple units of competency, it is classified as a Certificate Course.

A course can be set up according to clusters of units or other arrangements; and can be either a full qualification course or part of qualification course.

Coloured wordsAll the coloured and bold words describe menu titles, names of functions, or actions that will complete after clicking a link or selecting a menu item.
CompanyA business enterprise or organisation that has registered as a member of BluegemEXPLORE®
CRICOSCommonwealth Register of Institutions and Courses for Overseas Students
CRMCustomer Relationship Management
Curriculum A hierarchical framework of training activities in BluegemEXPLORE® the complete framework includes


> child program

>> stage (one or more)

>>> course – unit (one or more)

>>>> assessments

CustomerA customer in the TMS may not be a member who has had any training. The client wants to keep a record of (non) training clients
CustomisationThe process of providing user or client specific features and services that do not exist generically in a product
eLearningAlso referred to as “online” is learning that is accomplished in part or entirely online.
Delivery ModeThe way in which the course or unit will be taught (e.g. online, face to face).
DNCAn acronym for Did Not Complete, used to identify the reason a trainee is marked Not Yet Competent (NYC) against a Unit of Competency or Qualification.
DNSAn acronym for Did Not Start, used to identify the reason a trainee is marked Not Yet Competent (NYC) against a Unit of Competency or Qualification.
DurationThe length of a course schedule (e.g. 1 year, 2 days).
eLearning contentFiles which can be presented on the web including, Microsoft office pdf, videos, SCORM modules which can be uploaded in BluegemEXPLORE® LMS

Typically size: maximum upload file size 10 MB

EnrolmentAn enrolment is when you are putting a trainee onto a course that is listed on the TMS system.
EXCELMicrosoft spreadsheet format
ExperienceSQR – experience that gives trainers and assessors capabilities to deliver or access specific courses
ExplanationThe detailed explanation of how a function of the TMS works.
Folder icon
Help Page Icon


An online help file is accessible throughout the TMS pages whenever the Help icon appears.
HTMLHyper Text Mark-up Language, A mark-up language used to structure text and multimedia documents and to set up hyperlinks between documents.
IEInternet Explorer
Import Training ScopeFacility for indirectly obtaining the RTO scope from the TGA website


Information icon
Italic All Italic and Bold words represent action i.e.; to click a link, select a menu item, open a page, display or export content.
LibraryFiles (Image, PDF and Document types) available for use internally (e.g. reports, company logos, manuals) and/or externally (e.g. training images, documents, reference materials).
LocationA place where the course is held; a site or a sub area within a site (e.g. Region – WA; Location – Nedlands).
LUIWhen you are in Year 10 or turn 15 (whichever comes first), your school will register you with the Queensland Studies Authority (QSA) and a learning account will be opened for you.

Your school will give you a Learner Unique Identifier (LUI) – a 10-digit number that the QSA uses to identify you – and a password, so you can access your learning account. Once a learning account is opened for you, all eligible learning will be recorded in your account, as well as where and when the learning took place, and the results you achieve.



Manage AwardUsed to issue AQF Statements of Attainment, Records of Achievement and Qualification Certificates for trainees who have successfully demonstrated the required competencies.
MarkMethod of grading student results
MemberCompany or trainee that is registered in BluegemEXPLORE®
MicrosoftSoftware vendor
ModuleA sub component of a course used primarily for online courses with multiple modules
NavigationDescribes paths taken to get to pages within the TMS.
BG LMS Lite feature of BluegemEXPLORE used for elearning, assessments and complies with SCORM content but not SCORM tracking
.NETMicrosoft framework used for web pages cloud services and web applications
NoteThe additional information is provided for further assistance.
NZQANew Zealand qualifications authority
Outcome CodesReporting codes used to define the enrolment/completion status of a trainee/student as required by the Australian Vocational Education and Training Management Information Statistical Standard (AVETMISS).
Outcome IdentifierNational accredited codes used to determine student training outcomes
OwnerRefers to the owner of the IP or the course material.
Payment MethodPayment methods: cash, cheque, purchase order, direct credit or credit card can be used to pay for a course.
Performance ReviewsSRQ – A measure of a staff member or trainers effective and capabilities
PermissionsA set of access rights for a particular role or individual with login credentials
Where the print icon appears provides the ability to print the screen.
ProgramQualification, skill set, course or complex collection of units
QualificationsA type of program which leads to a National Accredited Certificate
RegistrationA registration is when you are putting a trainee onto the TMS system.
RegionFor example WA, NSW, Metro Division; South West etc
RESOLVE®Bluegem help desk & support ticket system
ResultsOutcomes of training activity
ScheduleA schedule is an instance of a Course and/or Unit, identified by dates when the course or unit will take place.
Schedule StatusThe  current phase of a schedule (starts with enrolling, running, completed, cancelled)
Resource PlannerDesigned to help manage your resources such as people (employees, lecturers) equipment (computers, projectors, chairs, trucks etc) or facilities (classrooms, meeting rooms etc), schedule and display the booked activities on a calendar view.
RTORegistered Training Organisation
ScopingThe process of gathering business requirements
SCORMSharable Content Object Reference Model. SCORM is a collection of standards and specifications for web-based e-learning.
SettingsAllows you to change email settings; GST rates; company name details; online payment options and more.
SharePointMicrosoft product used for document management and team collaboration
Skills SetsA collection of units of competency that lead to program type known as an accredited “skill set”
Skills VictoriaThe state training authority for RTO’s in Victoria who are not reporting to ASQA
S.M.A.R.TThe Survey Management, Analysis and Reporting Tool (now AQIS)
SQLQuery language used for database programing
SQRStaff Qualification Register used to store trainer|assessor and staff capabilities, qualifications, experience, CPD, performance reviews
StageA phase of a training program, a program can have one or more stages
Standalone UnitAccredited course that offers a single unit of competency.
Subjects (units)The new AVETMISS 7 definition for units or modules
SupportBluegem support to clients on how to use the TMS
Resource PlannerA feature of BGExplore which allows human classroom and other resource types required for training to be managed effectively
Template EditorA third party application that is integrated with the TMS to help Admin users create new and edit existing email, letter and certificate templates.
TGATraining.gov.au  see below
TicketA way of entering details of support item
Training.gov.au(Also referred to as TGA) Official National Register of information on Training Packages, Qualifications, Courses, Units of Competency and Registered Training Organisations (RTOs). TGA has replaced the National Training Information Service (NTIS)
TMSTraining Management System. Also known as SMS (student management system)
TNATraining Needs Analysis is a tool to help people find courses/units to undertake based on pre-defined criteria.
TraineeAn individual member in the TMS who has registered and/or has an enrolment record in the TMS.
TrainerA person that delivers training
Training PlanMembers Portal:  training records that display enrolments, marks, attendance, certificates, eLearning courses can be launched from the Training Plan
Trainer PortalA web interface that enables trainers to manage student marking and gives access to scheduling activities
TRSTraining Records System- Only applies to Traineeship and Apprenticeship Contracted Programs of Study


A Unit is a section of a training course focusing on a particular area. Accredited Courses may consist of single or multiple Units of Competency.
UOCUnit of Competency as defined by TGA
Users (admin)Owners, staff,  employees, training manager/lecturer etc. who have been set up with access rights with either no access, view access, modify access 
USIThe new initiative, known as the Unique Student Identifier or USI , was to be implemented from 1 January 2014, and will serve as a building block for a range of VET reforms by providing accurate and comprehensive information about students’ training achievements and movements within the VET system. Students, training organisations, employers, and governments will all benefit from the USI in some way.

The USI is a component of the VET Reform Agenda and will assist the continued development of transparency in the VET sector. It will build a consistent, national system for the storage of training information and will assist in quality assurance and future growth.


VenuePlace where the actual training will take place e.g. classroom, lab or seminar room
VETVocational Education and Training
VET Glossarywww.ncver.edu.au
ViewBluegemEXPLORE® has 3 separate Portals.

Public Portal to find information, search for courses.

Members Portal is for registered members to access the “members-only” information such as course materials and training plan records.

Admin Portal is for staff and managers to execute and maintain all areas of their training operation such as courses, schedules, trainees, certification, and reporting.

VSRVictorian Student Registration – required of RTOs in Australian Victoria State for students younger than 25 years of age.
VSNVictorian Student Number –every student under 25 years of age who is studying in Victoria will get a VSN. VSN is a 9-digit student identification number that will be assigned by the Dept of Education and Early Childhood Development to all students in Govt. and non-Govt. schools, and students up to the age of 25 in Vocational Education and Training Institutions. The number, which is unique to each student, will be used as a key identifier on a student’s records, and will remain with the student throughout his or her education, until reaching the age of 25 at which point the student’s VSN will be retired.
VQAVictorian Qualification Authority
WFWithdrawn Formally, used to identify the reason a trainee is marked Not Yet Competent (NYC) against a Unit of Competency or Qualification.
WIFWithdrawn Informally, used to identify the reason a trainee is marked Not Yet Competent (NYC) against a Unit of Competency or Qualification.
QLIQueensland Learner Identifier – required of Registered Training Organisations in Australian Queensland State.
> To expand the view of details under a particular record.
To find records matching the word typed in the filter field
*Denotes mandatory fields